Cancellation policy
Coffee Subscription Terms & Conditions β Suggested Clauses
1. Subscription Overview By enrolling in a Bonito Coffee Roaster subscription, you agree to receive recurring shipments of coffee products at the frequency you select (e.g., weekly, bi-weekly, monthly). Your subscription will automatically renew until cancelled.
2. Billing & Payment Your payment method will be charged at the start of each billing cycle. Prices are subject to change with advance notice. You authorize us to charge your payment method on file for each renewal.
3. Cancellation Policy You may cancel your subscription at any time through your account portal or by contacting us. Cancellations must be made at least 7 days before your next billing date to avoid being charged for the next cycle.
4. Skipping & Pausing Subscribers may skip or pause a shipment through their account portal. Requests must be submitted at least 7 days before the scheduled processing date.
5. Modifications You may change your coffee selection, or shipment frequency at any time through your account. Changes take effect on the next billing cycle unless submitted before the processing cutoff.
6. Shipping Subscriptions ship to addresses within the US. Shipping fees, if applicable, will be disclosed at checkout. We are not responsible for delays caused by carriers.
7. Refunds & Returns Due to the perishable nature of coffee, we do not accept returns. If your order arrives damaged or incorrect, please contact us within 7 days for a replacement or store credit.
8. Failed Payments If a payment fails, we will attempt to retry. If payment cannot be collected, your subscription may be paused or cancelled.
9. Changes to Terms We reserve the right to update these terms at any time. Continued use of your subscription after notice of changes constitutes acceptance.
Β