Faq

FAQ

What is your return policy for Beans?

At Bonito, our goal is to provide our guests with impeccable service, delicious coffee, and the highest quality goods.

If you are dissatisfied with your Bonito purchase in any way, please don’t hesitate to reach out to our customer support team about a return or exchange within 30 days of purchase by reaching out to us or giving us a call at (805) 307-0607 or email us at info@bonitocoffee.com. We’ll do our best to get things squared away.

What is your return policy for merchandise and coffee equipment? 

At Bonito, our goal is to provide our guests with impeccable service, delicious coffee, and the highest quality goods. 

If you are dissatisfied with your Bonito purchase in any way, please don’t hesitate to reach out to our customer support team about a return or exchange within 30 days of purchase by reaching out to us or giving us a call at (805) 307-0607 or email us at info@bonitocoffee.com. We’ll do our best to get things squared away.

How do I change my selection of beans for my subscription?

To change your selection of beans or frequency for your subscription, simply log into your account and shift frequency or bean selection (other than Roaster’s Choice–we select this option for you each time).  If you need help in any way giving feel free to give us a call at (805) 307-0607 or email us at info@bonitocoffee.com. We’ll do our best to get things squared away.